Terms of Service

You must be at least 16 years old to use the Service. By creating an account, you represent that you meet this requirement and that all registration information you provide is accurate and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must:

• Keep your password secure and not share it with others
• Notify us immediately of any unauthorized access to your account
• Ensure that anyone using the Service through your account complies with these Terms

You may create or join workspaces to collaborate with team members. Workspace owners and admins are responsible for managing members, roles, connected accounts, and permissions. Feature access and usage limits are determined by your subscription plan.

The Service currently integrates with LinkedIn and X (Twitter). Your use of those platforms through Content OS remains subject to each platform's own terms of service, community guidelines, developer policies, and applicable laws. You are solely responsible for understanding and complying with those third-party terms.

We do not operate, control, or guarantee the policies or enforcement actions of any third-party platform. We make no representation or warranty that your use of the Service will keep your social accounts in good standing. Account restrictions, suspensions, shadowbans, rate limits, content removals, loss of reach, loss of followers, or permanent bans may occur for reasons entirely outside our control - including platform policy changes, automated enforcement, user reports, or activity that predates your use of Content OS.

By connecting a social account and enabling publishing, scheduling, automation, engagement, or agent API features, you acknowledge and accept that:

• Automated posting, bulk actions, AI-generated replies, and API-driven workflows may trigger platform safeguards or restrictions
• You assume all risk associated with account access, content published through the Service, and any resulting platform action taken against your accounts
• We are not responsible for investigating, appealing, or reversing platform enforcement decisions on your behalf
• Outcomes such as reach, engagement, revenue, or account longevity are not guaranteed

When you connect a social account via OAuth or other credentials, you represent that you are the account owner or have explicit written authorization to grant Content OS access to publish, read, and manage content on that account. You are liable for any unauthorized connections made through yourContent OS account.

We may modify, throttle, suspend, or disable features (including publishing, automation, or agent access) if we reasonably believe your use violates platform policies, poses legal risk, or threatens the integrity of the Service. We are not obligated to provide advance notice when immediate action is required to protect the Service or other users.

You retain ownership of all content you submit to the Service, including drafts, voice samples, brand materials, media, and configuration data (“Your Content”). By using the Service, you grant us a limited, non-exclusive license to process Your Content solely to provide the Service to you.

Content generated or suggested by the Service is produced using AI models and automation. You are solely responsible for reviewing, editing, and approving all content before publishing. AI output may be inaccurate, incomplete, or inappropriate for your audience. We do not guarantee that generated content complies with platform rules, advertising standards, or legal requirements.

Once you publish or schedule content through the Service, you are fully responsible for that content and its consequences on connected platforms - including moderation actions, takedowns, account penalties, and any claims from third parties.

We do not use Your Content to train general-purpose AI or machine learning models for unrelated products. Your data is processed to deliver the Service, including personalization of your voice model and workspace features.

OAuth tokens, API keys, and session credentials you provide are encrypted at rest where configured and used only to operate features you enable. You must revoke access through the relevant platform if you suspect unauthorized use.

If you create agent API keys or enable programmatic access, you are responsible for securing those keys, monitoring their usage, and ensuring all actions taken via the API comply with these Terms and applicable platform policies. Compromised or misused keys are your responsibility until revoked.

The Service is available under various subscription plans, including free tiers with limited features. Paid plans offer additional capabilities and higher usage limits as described at checkout.

Paid subscriptions are billed in advance on a recurring basis through our payment processor. By subscribing, you authorize us to charge your payment method on file. All fees are quoted in USD unless otherwise stated.

You may cancel your subscription at any time through your account settings. Upon cancellation, you retain access to paid features until the end of your current billing period. We do not provide prorated refunds for partial billing periods except where required by law.

We may change pricing with 30 days' advance notice. Price changes take effect at the start of your next billing cycle following the notice period.

The Service, including its software, design, documentation, trademarks, and associated intellectual property, is owned by Content OS and protected by applicable laws. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without prior written consent.

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.

We strive to maintain reliable availability for the Service. However, the Service is provided “as is” and we do not guarantee uninterrupted availability. Third-party platform API outages, policy changes, or authentication failures may affect features beyond our control.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice for material changes that affect your use of the Service when practicable.

You may terminate your account at any time through your account settings or by contacting support. Upon termination, your access to the Service will cease and we will delete your data in accordance with our Privacy Policy.

We may suspend or terminate your access if you violate these Terms, fail to pay applicable fees, misuse connected platforms, or engage in conduct we reasonably believe is harmful to the Service or other users. We will provide notice before termination when practicable.

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including Connected Social Accounts, Limitation of Liability, Indemnification, and Dispute Resolution) will continue to apply.